IMPORTANT NOTES

Inclement weather, tide levels and operating conditions at sea may force changes in cruise itinerary and schedule at any time. Swimming excursions, in particular, may be cancelled due to rough weather.
Cruise offers fusion cuisine: international, seafood and Vietnamese. Advise Paloma at least one (1) week ahead of departure about any specific food preferences, dietary restrictions or food allergies.
Port authorities insist on advance registration including full name, gender, date of birth, nationality, and passport number. At check-in a valid passport is required. Port authority may deny boarding if these conditions are not met.
Free Wi-Fi available on terrace deck, but note that the internet signal at sea suffers frequent interruption.
 
CRUISE CANCELLATION DUE TO BAD WEATHER

If the cancellation is informed before you leave Hanoi to Halong Bay(your guest have not used any service yet): 100% refund.
If the cancellation is informed during the trip (you have already used some services: transfer, lunch, day trip, hotel in Halong…): Only the fee of these services will be charged and we will refund whole remain amount.
If the trip is cut down from 3 days/2 nights to 2 days/1 night, we will charge as 2 days/1 night trip, plus other services you have already used and refund the remain amount.
Noted: Children under 4 years applied FOC rate, children from 5-12 years old will be charge 75% of the adult price, children from 12 years older will be charged the same adult price.